The government today launched toll free number 1924 to register postal complaints, over a month after introducing Twitter Sewa for redressal of telecom and postal grievances.
"Prime Minister has asked all departments to set up and strengthen public grievances redressal system. Moving on these lines, we started Twitter Sewa on August 2 and now we have issued a toll free number 1924 to address postal complaints," Communications Minister Manoj Sinha said after inaugurating the service.
The service will be operational initially for 12 hours on working days between 0800 hrs to 2000 hrs.
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